Extremely satisfied by the installation of a manual transfer switch and power inlet for my portable electric start portable Champion generator. A nice clean installation by Victor and Edwin that only took a few hours to complete.
What is impressive is the prompt and thorough communications from Meer regarding the first estimate appointment, recommendations for the most economical options, quick follow-up scheduling, location tracking provided of installation team for the day of the appointment, communications with installation team to ensure I was satisfied with the service.
Just absolutely stellar customer service, way beyond expectations. Very well planned, their experience was demonstrated and was executed as a pro-active customer service, versus the typical reactionary customer service experienced with majority of service companies in our area today.
I contacted 13 companies for this job – 4 no return phone calls, 4 estimates in person and discounted 5 from any further communications as they were totally unprofessional. 3 of the estimate companies ghosted me after submitting estimates! The job was 4 figures, not $50 and worth their while.
If all our interactions with vendor businesses were as exceptional as experienced with Meer, it would be a pleasure to hire contractors for work. Meer sets an extremely high standard that is probably not approachable by 99% of the companies servicing our area today with various services, because other businesses just don’t seem to care enough about their customers – as the ongoing growth of Atlanta has kept them in business despite their haphazard service that would have put them out of business anywhere else.
Meer could be an expert trainer or consultant for these other businesses, as their customer service and expertise in their services provided are THAT FANTASTIC! Best service company I have ever worked with in Georgia, bar none, over the past 20 years.